Terms and Conditions
- "All transactions are processed in AUD"
- Shipping Policy
- Shipping costs
- We charge a flat rate of no more than AUD $10 for every order regardless of quantity
- Delivery timeframe
- Orders are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.
- Export restrictions - We will ship worldwide and use Australia Post. Please check with your country's rules and laws regarding your ability to accept the item.
- Shipping Destinations
- We ship goods Australia wide and internationally
Shipping and Delivery Policy
We deliver products Australia wide using Australia Post. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
Orders are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.
- Customer Service Policy
If for any reason we are unable to dispatch your order we will notify you within 2 business days
Customer Service Policy
We are committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
- Refund Policy
All items on this site are covered by a complete, no hassle, 30 day refund policy. In the unlikely event that your item fails to live up to your expectation, please contact glenn@glenntwiddle.com.au for your full refund.
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